PRIVACY POLICY

Effective Date: September 8, 2026

Introduction:

Alliance Facility Services, LLC (“AFS,” “we,” “us,” or “our”) values the trust of our clients, prospects, job applicants, and website visitors. We are committed to protecting the information you share with us and to maintaining responsible data practices.

This Privacy Policy explains how AFS collects, uses, discloses, and safeguards information when you visit www.alliancefacility.com (the “Website”), request information, submit a proposal inquiry, apply for employment, engage with our marketing, or otherwise interact with us online.

By using the Website, you acknowledge the practices described in this Privacy Policy.

Information We Collect:

We collect information you provide to us directly and information collected automatically when you use the Website. We do not currently receive personal information about you from third-party data providers.

Information you provide may include:

• First and last name
• Email address
• Telephone number
• Company or organization information
• Mailing or business address
• Information contained in messages or inquiries submitted through our contact forms
• Information about the services or facility management needs you describe to us
• Information submitted when requesting a demonstration, quote, or additional information
• Employment application information, including position of interest, availability, comments, and information contained in an uploaded resume or CV
• Any other information you voluntarily choose to provide

Please do not submit sensitive personal information through our general contact forms unless we specifically request it for a particular purpose.

Information Collected Automatically:

When you visit the Website, certain information is collected automatically through your browser, your device, and similar technologies. This information may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages viewed and links clicked
• Date and time of your visit
• Referring website or source
• General geographic location derived from your IP address
• Information about how you interact with the Website

We use this information to operate, maintain, secure, analyze, and improve the Website and our services.

Cookies and Tracking Technologies:

The Website uses cookies, pixels, tags, scripts, and similar technologies, including technologies provided by third parties such as analytics and advertising platforms. These technologies are used to:

• Remember your preferences
• Understand Website traffic and usage
• Measure the effectiveness of our advertising and marketing
• Improve Website functionality and performance
• Detect and prevent fraudulent or malicious activity

Third-party providers that place these technologies on the Website process information in accordance with their own privacy policies. We encourage you to review those policies.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how parts of the Website function.

Advertising and Remarketing:

AFS uses digital advertising platforms, including Google Ads and related technologies, to reach businesses seeking facility services.

These platforms use cookies and similar technologies to show you AFS advertisements on other websites after you have visited ours. This practice is commonly called remarketing or retargeting. Some state privacy laws treat this kind of disclosure to an advertising platform as a sale or sharing of personal information, even though no money changes hands and AFS receives no payment for it.

AFS does not sell personal information for money, and does not disclose personal information to third parties for their own independent marketing purposes.

You can limit interest-based advertising by:

• Adjusting your Google Ads settings at adssettings.google.com
• Using the opt-out tools at optout.aboutads.info or optout.networkadvertising.org
• Enabling a Global Privacy Control signal in a supporting browser or extension
• Adjusting the cookie and tracking settings in your browser
• Contacting us using the information in the Contact Us section

When you submit information through a contact form, lead form, landing page, or chat tool, we use that information to respond to your inquiry, schedule a consultation, provide service information, deliver requested resources, evaluate potential business opportunities, and improve our marketing.

How We Use Information:

We use the information we collect to:

• Respond to inquiries and requests for information
• Provide quotes, proposals, and service recommendations
• Respond to Requests for Proposals
• Schedule consultations, site visits, and meetings
• Communicate about janitorial, maintenance, landscaping, staffing, and facility support services
• Support recruiting and process employment applications
• Improve Website functionality and user experience
• Analyze Website traffic and measure marketing effectiveness
• Protect our systems, personnel, and business operations
• Comply with legal, contractual, and regulatory obligations

We may also use your information to send educational content, industry insights, company updates, and service-related communications relevant to your business interests.

How We Share Information:

We share information with service providers and other parties when reasonably necessary to operate our business and provide our services. These may include:

• Website hosting and technology providers
• Website analytics providers
• Marketing and advertising platforms
• Customer relationship management and communication platforms
• Information technology and security providers
• Employment and recruiting service providers
• Professional advisors, such as attorneys, accountants, and consultants
• Government agencies or law enforcement when required or permitted by law

Service providers are authorized to use the information only for the purposes we specify.

We may also disclose information when necessary to protect the rights, safety, property, or security of AFS, our clients, our employees, Website visitors, or others.

If AFS is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

Employment Applications:

If you apply for a position through the Website, we collect the information necessary to evaluate your application and communicate with you about employment opportunities. This may include your name, contact information, position of interest, availability, comments, resume or CV, employment history, qualifications, and any other information you choose to provide.

We share employment-related information with AFS personnel and service providers involved in recruiting, hiring, human resources, and related business functions.

We retain employment application information for as long as reasonably necessary for recruiting, employment, legal, administrative, and recordkeeping purposes, subject to applicable law.

Applicants in certain states and provinces may have rights regarding their application information, as described in the Your Privacy Rights section.

Data Security:

We maintain reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, and destruction.

No method of transmitting information over the Internet or storing it electronically is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.

Data Retention:

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business and employment records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods vary depending on the type of information and the reason it was collected.

Your Privacy Rights:

Depending on where you live and which laws apply, you may have the right to:

• Request access to the personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request information about how your personal information is collected, used, and disclosed
• Opt out of targeted advertising, or of the sale or sharing of personal information
• Request a copy of certain personal information in a portable format
• Withdraw consent where our processing is based on consent
• Be free from discrimination for exercising a privacy right

These rights are subject to the limitations and exceptions in applicable law.

How to Submit a Privacy Request:

To exercise any right described above, contact us using the information in the Contact Us section and include “Privacy Request” in the subject line of your email.

• Tell us what right you are exercising and provide enough information for us to locate your records
• We may need to verify your identity before completing your request, and we may ask for additional information for that purpose
• An authorized agent may submit a request on your behalf where applicable law permits, with proof of authorization
• We respond within the time required by applicable law

Marketing Communications:

If you provide your contact information, we may use it to respond to your inquiry and to communicate with you about our services.

You may opt out of promotional communications by following the unsubscribe instructions in any such communication or by contacting us directly.

You may continue to receive transactional, service-related, and other non-promotional communications where necessary.

Third-Party Websites:

The Website may contain links to third-party websites, services, social media platforms, and other resources.

AFS is not responsible for the privacy practices, security, content, or policies of third-party websites or services. Your use of those sites is governed by their own terms and privacy policies. We encourage you to review the privacy policy of any third-party website you visit.

Children’s Privacy:

The Website is intended for businesses, professionals, job applicants, and general adult audiences. We do not knowingly collect personal information from children under the age of 13 through the Website, and we do not knowingly sell or share the personal information of anyone under the age of 16 for targeted advertising.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Canadian Residents:

AFS provides services in Canada. For individuals in Canada, we handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

International Visitors:

AFS is headquartered in Knoxville, Tennessee, and provides services throughout the United States and Canada.

If you access the Website from outside the United States, your information may be transferred to, stored in, and processed in the United States or in other locations where AFS or our service providers operate. Privacy and data protection laws in those locations may differ from the laws of your jurisdiction.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our business, the Website, technology, legal requirements, or our privacy practices.

When we make changes, we will update the Effective Date at the top of this Privacy Policy. Your continued use of the Website after changes are posted constitutes your acknowledgment of the updated Privacy Policy, to the extent permitted by applicable law.

Contact Us:

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

For privacy-related requests, include “Privacy Request” in the subject line. For appeals, include “Privacy Appeal” in the subject line.